Consulting

We know adding intelligent chatbots or avatars to your site or app can be daunting. A successful implementation means understanding your customers' or members' needs, crafting a conversation and knowledge base appropriate for serving those needs, and implementing it using a host of tools that can be difficult and daunting.

We have a team with decades of experience in helping our customers identify their goals for a conversational chatbot, developing conversations and knowledge bases to power them, and implementing them using the appropriate tools. Let us help you improve your customer experiences and outcomes.

How do We Help You Create the Right solution?

Using a chatbot or an animated avatar isn’t as simple as just plugging in a widget and just hoping for a different experience for your website visitors. Understanding your challenges, identifying the right characters and traits to best suit your audience, crafting a conversation, training the natural language processor, and implementing the avatar are the keys to truly improving your customers’ experiences. Let us use our decades of experience to help you create the support solution your users need.